Right of Withdrawl: You have the right to cancel this contract within 14 days without giving reasons. The withdrawal period is 14 days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (Petra Barnes & Birgit Flossdorf GbR /Spielingo, Zur Schafstränke 27, 01705 Freital, telephone number: +49 151 2312 4593, E-Mail: firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
There is no legal right of withdrawal for personalized products, which are manufactured according to customer specifications (§312g Abs. 2 Nr. 1 BGB).
Consequences of withdrawl:
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement.
For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.
We bear the costs of returning the goods (e.g. postage). You bear the direct costs of returning the goods (e.g. packaging).
You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods.